Market St
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in wilmington, NC
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- Part of PVA Group
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Store Reviews
Customers at Market St talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Michelle D.
Apr 03, 2026
Very accommodating. Took time to teach me how my car benefits from synthetic oil. Gave me solid advice and was very trustworthy. I will be back . Thank you so much
Jeff G.
Apr 01, 2026
No sense of urgency with employees. This is supposed to be a Quick oil change service. Pulled in and was being patient then a vehicle pulled in after me and was serviced ahead of me. Seemed to be lack of coordination between employees. As my oil was being changed, I was told I needed a new serpentine belt. After the belt was removed, I asked to look at it. I’m not a mechanic, but I’m not ignorant. The belt seemed to be in excellent condition. But since they Had already changed it I didn’t think I had much of an argument. I have been going there for several years and this is the worst service I have received. Then to top it off the tech who changed the oil never bothered to wipe the excess off and then when I came out to my vehicle the next morning, there’s a big oil spot in my driveway. Last time I will be visiting this location. I am updating this review based on a phone call I received from Jiffy lube, general manager of this region by the name of Dylan Pate this morning. I was happy to hear that they had genuine concern about my experience at their location on market Street. He was very understanding and apologetic, polite, and professional. This problem has since been resolved. Thank you, Dylan. Much appreciated.
Ally T.
Mar 29, 2026
Always efficient & great customer service.
pete C.
Mar 28, 2026
Rebecca H.
Mar 26, 2026
Friendly, informative service men
Store Reviews
Customers at Market St talk about:
Customer service
Service speed
Trust
Workmanship quality
Value
Michelle D.
Apr 03, 2026
Very accommodating. Took time to teach me how my car benefits from synthetic oil. Gave me solid advice and was very trustworthy. I will be back . Thank you so much
Jeff G.
Apr 01, 2026
No sense of urgency with employees. This is supposed to be a Quick oil change service. Pulled in and was being patient then a vehicle pulled in after me and was serviced ahead of me. Seemed to be lack of coordination between employees. As my oil was being changed, I was told I needed a new serpentine belt. After the belt was removed, I asked to look at it. I’m not a mechanic, but I’m not ignorant. The belt seemed to be in excellent condition. But since they Had already changed it I didn’t think I had much of an argument. I have been going there for several years and this is the worst service I have received. Then to top it off the tech who changed the oil never bothered to wipe the excess off and then when I came out to my vehicle the next morning, there’s a big oil spot in my driveway. Last time I will be visiting this location. I am updating this review based on a phone call I received from Jiffy lube, general manager of this region by the name of Dylan Pate this morning. I was happy to hear that they had genuine concern about my experience at their location on market Street. He was very understanding and apologetic, polite, and professional. This problem has since been resolved. Thank you, Dylan. Much appreciated.
Ally T.
Mar 29, 2026
Always efficient & great customer service.

