N York St
Jiffy Lube Multicare®
Oil Changes, Brakes, Batteries, Tire Services and more vehicle maintenance services in elmhurst, IL
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Contact
- Part of JLO Group
Popular Times
Store Reviews
Customers at N York St talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Patrick H.
Sep 04, 2026
Michele M.
Sep 03, 2026
Highly recommend! Great customer service! Melissa was great from the word 'hello' to her 'thank you, have a great evening'. I literally had just left the dealership getting an oil change plus inspection and leaving with a laundry list of things my vehicle needed. Namely, my front brakes were trash and needed to be replaced ASAP. I already knew the brakes were in need of attention, I just didn't want to pay dealership prices to get the brakes or any of the other things I needed done. My nephew mentioned he had gotten some brake work done at a Jiffy Lube in the city near Roosevelt and Western. I was thinking about going to that location, but I really didn't feel like going way over there. As I was heading home from the dealership, back into the city/Chicago to figure it out, I just happened to notice I was passing a Jiffy Lube. I made a u-turn to inquire about pricing for replacement of my front brakes. Melissa greeted me with her warm, welcoming smile and gave me a price that I found so unbelievable (compared to the price the dealership had given), I had to verify by asking my question in a different way 3 more times. ?? Her response was the same each time. There were no hidden or surprise cost. Me thinking the work would require a lot of hours and an appointment would be needed. Nope, no appointment needed. As a matter of fact, she said, pull on in, we can get your work going right now. She provided me with the best customer service experience I have had in a long time. Melissa kept me informed about everything (i.e. the calls to the parts store, the prep status of my vehicle for the service, etc). She actually made me feel so good about the experience, that as I waited, I decided to add a couple other things from my laundry list that needed to be done (brake fluid flush and cabin air filter). And I can't believe how fast the work was completed. I may have been there an hour and a half in total. In the end, I checked 3 major things off my list in time for the upcoming fall/winter season, saved a few hundred dollars from what the dealership wanted to charge and pulled away feeling wonderful about the entire experience. I'm sure I pass more than a few Jiffy Lube locations from my home in Chicago to York Road in Elmhurst. But I don't care. It's official, this Jiffy Lube is now 'my place'. Thank you Melissa and team!
Daniel P.
Sep 03, 2026
Great service, definitely going back
Ashlee M.
Sep 03, 2026
Great team and quick service!
Dennis S.
Sep 02, 2026
Store Reviews
Customers at N York St talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Patrick H.
Sep 04, 2026
Michele M.
Sep 03, 2026
Highly recommend! Great customer service! Melissa was great from the word 'hello' to her 'thank you, have a great evening'. I literally had just left the dealership getting an oil change plus inspection and leaving with a laundry list of things my vehicle needed. Namely, my front brakes were trash and needed to be replaced ASAP. I already knew the brakes were in need of attention, I just didn't want to pay dealership prices to get the brakes or any of the other things I needed done. My nephew mentioned he had gotten some brake work done at a Jiffy Lube in the city near Roosevelt and Western. I was thinking about going to that location, but I really didn't feel like going way over there. As I was heading home from the dealership, back into the city/Chicago to figure it out, I just happened to notice I was passing a Jiffy Lube. I made a u-turn to inquire about pricing for replacement of my front brakes. Melissa greeted me with her warm, welcoming smile and gave me a price that I found so unbelievable (compared to the price the dealership had given), I had to verify by asking my question in a different way 3 more times. ?? Her response was the same each time. There were no hidden or surprise cost. Me thinking the work would require a lot of hours and an appointment would be needed. Nope, no appointment needed. As a matter of fact, she said, pull on in, we can get your work going right now. She provided me with the best customer service experience I have had in a long time. Melissa kept me informed about everything (i.e. the calls to the parts store, the prep status of my vehicle for the service, etc). She actually made me feel so good about the experience, that as I waited, I decided to add a couple other things from my laundry list that needed to be done (brake fluid flush and cabin air filter). And I can't believe how fast the work was completed. I may have been there an hour and a half in total. In the end, I checked 3 major things off my list in time for the upcoming fall/winter season, saved a few hundred dollars from what the dealership wanted to charge and pulled away feeling wonderful about the entire experience. I'm sure I pass more than a few Jiffy Lube locations from my home in Chicago to York Road in Elmhurst. But I don't care. It's official, this Jiffy Lube is now 'my place'. Thank you Melissa and team!
Daniel P.
Sep 03, 2026
Great service, definitely going back

